by JoeCol Technologies in Cloud , Productivity

The ‘New Normal’ – Here is what you Absolutely Need for Success

“Normal no longer exists, all we have is the present, and everything that comes with it.” – Joel Collymore

The coronavirus 2019 (covid19) pandemic has brought the world to its knees. Businesses, Schools, Recreation, Travel have all been significantly impacted. Stock markets and entire economies have crashed because of a halt in global trade, and governments have taken significant measures to reduce the spread of the virus by closing their borders, forced closure of non-essential businesses, implemented social distancing measures, curfews, and mandatory personal protective equipment (PPE) when persons are in public.

As a result of these measures, many are now unemployed, some businesses would never reopen, schools have been closed and classes moved online, and remote working has become the new normal for many who are still employed.

Overnight we have seen a significant global shift in the need for, and increased utilization of technology. Some businesses have adapted to the current economic climate and moved parts, if not all, of their operations online. Schools (from Primary to University) have begun using CRM solutions and communication and collaborative tools to conduct classes. More eCommerce businesses are launching, and innovation is striving.



There is no going back to what was considered “normal.” Individuals and businesses must either adapt or get left behind, as we have entered a “new normal.” One with new governance structures, ways of doing business, educating, combined with a greater reliance on technology. Therefore, organisations with remote workers must provide them with the required education and training to facilitate a smoother transition to the new normal.


To facilitate the high utilization of internet services and significant demand for increased bandwidth, internet service providers (ISPs) would have to improve their technologies to meet the demand. This is where fifth-generation communications technology (5G) comes into play. Many ISPs have started implementing the infrastructure to support 5G services. In many countries, some have already rolled out 5G services.

5G connects many more devices to the internet, minimizes delays, and delivers ultrafast speeds. It is twenty times faster than 4G from a peak speed perspective. The development of emerging technologies such as the internet of things (IoT), augmented reality (AR), virtual reality (VR), and autonomous vehicles would accelerate significantly and greatly benefit from 5G.


“You cannot mandate productivity; you must provide the tools to let people become their best.” – Steve Jobs

To perform at your best while working remotely, you need the right tools. It starts with a sturdy desk, comfortable seating, a functional headset, webcam, and a computer. However, physical necessities are not sufficient for efficient working experiences and productivity. The right software is also required. Here are a few recommendations to ensure you, your staff, or your team are equipped to work remotely and be productive.



Office 365 gives you the latest version of Microsoft Office applications. This cloud-based productivity service gives you anywhere access to your Office applications, business-class email, file sharing, online meetings, calendar, and your most up-to-date documents, across all your devices.



Teams enhance your communications, meetings, and training with events for up to 10,000 attendees inside or outside of your organization. Whether at home, work, or on the go, everyone has a seamless video experience across web and mobile applications. Get Teams with Office 365.



Symantec Advanced Threat Protection unifies cloud and on-premises security to provide advanced threat protection and information protection across all endpoints, networks, email, and cloud applications.

It offers many features to guarantee protection:

  • Advanced Threat Protection
  • Information Protection
  • Cyber Security Services
  • Website Security

“To the man who only has a hammer, everything he encounters begins to look like a nail.”― Abraham Maslow

At JoeCol Technologies, we provide all the tools you need to secure what is important to you and achieve operational efficiency and productivity. Need remote assistance? Our Managed Services allow you to focus on your core business while we handle the technology challenges. Contact us and let us help you transition to the new normal.


  1. Michaela says:

    This was very informative and eye opening, we really need to evolve our thinking. Great read!
    I am a bit skeptical about 5g though, I guess it is because there are a lot of theories out there about it and, I don’t know enough to be comfortable with it.

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